The solution
We set about working with the health board to get under the skin of the medical centre operation and create a bespoke calculation of the likely traffic impacts. This took account of everything from the number of treatment rooms and duration of appointments, to number of staff, hours they work and whether they carried out home visits (and so needed access to a car).
By mapping the postcode data of all patients registered with the four GP surgeries, we proved that the new medical centre would not only be closer and more accessible to patients, but that it offered more parking than the four surgeries combined, as well as more sustainable transport alternatives.
To further reassure the council, we outlined a car park management plan to ensure parking was always available to patients and staff of the medical centre – precluding use by town centre shoppers and workers – which involved automatic number plate recognition and check-in facilities at reception.
To ensure safe, navigable streets for the visually impaired, we consulted with the Royal National Institute of Blind People (RNIB). Then, working closely with the architect, we adapted the charity’s Design for Everyone guidelines to outside spaces – a genuine innovation. Access lines were straightened, and paths and roads were delineated in contrasting materials, with coloured doors and feature trees as ‘way markers’. All this would help navigation for visually impaired residents across the development.